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Contact Us - Individuals

We’re here to answer any questions you might have about your account or opening an HSA.

Hours

Monday–Thursday, 8:30 a.m. – 7 p.m. ET
Friday, 8:30 a.m. – 5 p.m. ET

Phone

Tel: (888) 354-0697*
Debit card balance: (855) 284-9168
Fraud / lost card hotline: (855) 707-7477
* Please note: To unlock your online account, you’ll need to call during regular business hours.

Fax

(804) 726-1570

Note: For security reasons, HealthSavings Administrators partners and accountholders should not include account numbers, usernames or passwords, or Social Security numbers in any email correspondence.

In addition, we cannot accept Instructions for the transfer or disbursement of funds, or changes of address via email.

Address

HealthSavings Administrators (Headquarters)
10800 Midlothian Tpke, Ste 240
Richmond, VA 23235

 

Mail checks and completed contribution forms to:
FPS Trust on behalf of HealthSavings
P.O. Box 3079
Englewood, CO 80155

 

Or overnight to:
FPS Trust on behalf of HealthSavings
9200 E Mineral Ave, Ste 225
Centennial, CO 80112